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Wednesday, March 21, 2007
Love-Hate Relationship
I'm at Best Buy two, three times a week. It's got stuff I like to look at and stuff I like to buy. I enjoy buying stuff there and they seem to enjoy me buying stuff.
So why is it, pray tell, that any time I have to return something it's the worst experience a person can have and makes me never want to set foot in the place again?
So why is it, pray tell, that any time I have to return something it's the worst experience a person can have and makes me never want to set foot in the place again?
Labels: grr
Comments:
Why do you think they sell you stuff? They don't want it. They certainly don't want it back.
# posted by 
: Thu Mar 22, 09:45:00 AM EDT
: Thu Mar 22, 09:45:00 AM EDT
Best Buy has one of the worst customer service set ups I've ever seen. Doing anything but simply picking up an item and checking out is a pain in the arse there. I have only had one good experience with an employee there, but my mom was buying a $150 item and he conned her into the service plan.
They know you're a junkie...
There's no rehab, so there's no need for pleasantries. You'll be back for your next fix and they know this.
There's no rehab, so there's no need for pleasantries. You'll be back for your next fix and they know this.
Are you going to explain the situation or should we assume you were attempting to get your money back on some white-wall tires?
And yeah, what bd said.
And yeah, what bd said.
# posted by : Thu Mar 22, 05:20:00 PM EDT
: Thu Mar 22, 05:20:00 PM EDT
I had to return a $500 car stereo, because it quit working three weeks after I purchased it. I also purchased the $60 Grandady-of-them-all warranties. It took 6 weeks and three trips to Madison in order to get it fixed/replaced. I the preceding year, I had spent almost $2000 in their store. They also gave me trouble about a cell phone and plan. . . Have not been back (to buy anything) since. In fact, I recently bought a digital video camera. I looked at BB and then went across the street and bought the exact same model at Circuit City.
I don't usually hold grudges like this. . .
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I don't usually hold grudges like this. . .
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